Política de envío

Shipping Policy

Last Updated: August 27, 2026

Jewelry Doll Boutique currently ships within the United States.

We work with trusted carriers, including USPS and UPS, to deliver your order.

1. Order Processing

Orders are generally processed and prepared for shipment within 1–3 business days.

Orders are not typically processed on weekends or major holidays.

During holidays, promotional events, sales, or periods of unusually high order volume, processing times may take longer.

2. Shipping Options

Available shipping options and costs are calculated at checkout based on your order and delivery address.

Shipping options may include:

Standard Shipping
Expedited Shipping
Priority Shipping

Shipping rates are calculated through Shopify and displayed before you complete your purchase.

Jewelry Doll Boutique does not currently offer free shipping.

3. Estimated Delivery Times

Estimated delivery times begin once your order has been shipped, not when the order is placed.

Approximate delivery times are:

Standard Shipping: 7–10 business days

Expedited Shipping: 3–5 business days

Delivery estimates are not guaranteed and may vary depending on the destination, carrier, weather, holidays, or other circumstances outside our control.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation with tracking information when available.

Please use the tracking information provided to monitor your package.

5. PO Boxes and Military Addresses

Jewelry Doll Boutique ships to PO Boxes and eligible APO/FPO/DPO military addresses.

Available shipping methods may vary depending on the destination and carrier.

6. Shipping Delays

Once an order has been handed over to the shipping carrier, Jewelry Doll Boutique does not control the carrier's delivery schedule.

Delivery may be delayed due to:

Weather
Holidays
High shipping volume
Carrier delays
Transportation disruptions
Incorrect or incomplete addresses
Other circumstances outside our control

Although we cannot control these circumstances, we will do our best to assist you in investigating significant delivery issues with the shipping carrier.

7. Packages Marked as Delivered

If your tracking information shows that your package was delivered but you have not received it, please contact us.

Jewelry Doll Boutique will work with the shipping carrier to investigate the situation.

Because the carrier's tracking system indicates the delivery status, a refund or replacement is not automatically guaranteed for packages marked as delivered.

8. Damaged Packages

If your order arrives damaged, please contact us as soon as possible.

Please provide:

Your order number
Photos of the damaged product
Photos of the shipping packaging
A brief description of the damage

If the damage occurred during shipping and the claim is approved, Jewelry Doll Boutique will provide a replacement or exchange in accordance with our Returns & Exchanges Policy.

When the issue is determined to be the responsibility of Jewelry Doll Boutique or the shipping process, we will cover the applicable return shipping costs.

9. Incorrect Shipping Address

Customers are responsible for providing an accurate and complete shipping address at checkout.

Jewelry Doll Boutique is not responsible for delivery problems resulting from an incorrect or incomplete address provided by the customer.

If a package is returned to us because of an incorrect address, please contact us at jewelrydollboutique@gmail.com.

Additional shipping charges may apply if the customer requests that the order be shipped again.

10. Refused or Unclaimed Packages

If a customer refuses delivery, the package may be returned to Jewelry Doll Boutique.

Once the package is received, the eligible merchandise amount may be refunded. Original shipping charges are non-refundable.

If a package is returned because it was not picked up or claimed, Jewelry Doll Boutique will contact the customer by email to determine the next steps.

Additional shipping charges may apply if the customer requests that the package be shipped again.